Return Policy
At Charmed By Jessie, we strive to ensure your satisfaction with every purchase. If you find the need to return or exchange an item, please do so within 7 days of the purchase date. To be eligible for a return, the jewelry must be in its original, unworn condition, accompanied by all original tags and packaging. Customized or engraved items are non-returnable unless there is an error on our part. Please retain your proof of purchase, and initiate the return process by contacting our customer service team (info@charmedbyjessie.com). Refunds, excluding shipping charges, will be issued to the original payment method within 3-7 days of receiving the returned item. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. For damaged or defective items, contact our customer service team within 3 days of receiving the product for assistance. We appreciate your trust in Charmed By Jessie, and we are here to make your shopping experience delightful.